eCommerce
With global trends showing that growth of eCommerce sales continues to significantly outperform the growth in retail sales, this channel continues to develop as a lucrative route to market across a number of industries. This is further supported by the fact that the shift from traditional to online advertising continues to gain momentum.
Direct selling also presents a unique opportunity for an organisation to become more customer-centric as the traditional distribution channels can no longer interfere with the interactions and the voices of real end-customers.
With over 6 years experience in eCommerce and expertise in the supporting digital marketing channels, Cirquent can help your organisation to improve or build a robust eCommerce programme.
What we offer
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eCommerce business case development
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Strategy and roadmap design
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Usability and user-centred design to increase customer conversion
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Marketing mix design for eCommerce
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Traffic & sales forecasting for paid search, email and other digital media
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User-generated content to increase online trust and conversion
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Search engine optimisation
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Customer lifecycle marketing to increase retention
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Advice on building trust online
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Campaign & merchandising optimisation using A/B testing
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Cross & upsell merchandising to increase average order value and retention
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Technical partner selection & coordination
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Business support for implementation phase
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Post go-live mentoring
