Why Cirquent for Dynamics CRM?
Cirquent offers first-class consulting throughout the entire value chain for a wide range of industries. Cirquent's goal is to deliver solutions tailored to the individual requirements of customers, to achieve more efficient business processes, increased business success and reduced costs. The high quality of its consultancy and more than 35 years' experience has made Cirquent a valued partner of leading companies throughout Europe.
Cirquent knows how your people work - one reason for Microsoft Dynamics CRM's success is because "it works the way you do". It's important to choose a delivery partner who considers user adoption as a key element in any CRM strategy. Dynamics CRM works seamlessly with Microsoft Office with an easy to use Microsoft Outlook interface, but that's not the only factor for CRM success.
Cirquent's approach ensures early engagement with users in business requirements gathering, an approach to delivering quick wins, the ongoing internal "sell", training, an effective handover and high quality support.
Cirquent understands your business - Dynamics CRM "works the way your business does". Sales, Marketing and Customer Service modules can be quickly adapted to work to your business processes. Choosing a delivery partner who understands your industry is important. A lack of understanding can lead to your business changing the way it works for the sake of the technology.
Cirquent provides credible consulting to ensure that you don't have to change your processes. Our consultants have a deep understanding of your industry gained through years of experience.
Cirquent understands technology - Dynamics CRM "works the way technology should". It's not time consuming to configure and administer and can be easily integrated with other technologies and applications.
Cirquent wants your people to know how to configure Dynamics CRM so that you don't have to pay for us to make every change you need. We have experience of integrating with web sites, MOSS, Microsoft Business Intelligence, SAP, Siebel, Oracle and an array of contact centre platforms.
Businesses look for CRM technology delivered by a stable supplier that represents low risk and delivers value. Cirquent has the people, experience in your industry and approach to make your Dynamics CRM strategy a success.
Cirquent believes that project success is best achieved when a partnership approach exists between the customer and itself. Cirquent uses the following principles when engaging on a project:
- Partnership - Cirquent is committed to helping ensure that the project is a business success
- Integrity - Cirquent will advise honestly, based upon previous experience, on the risks, costs and benefits of requirements and solutions
- Best practice - solutions will be delivered in line with our stringent quality standards and vendors guidelines to ensure smooth delivery and easy upgrades in the future
- Flexibility - Cirquent works with a customer to determine a way of working that best suits their needs - with different models available for consultancy, delivery and support
For more information please contact us at bettercrm@cirquent.co.uk or call Annette Giardina on +44(0)20 717 8500.
